Welcome to Digital Support Agency. By engaging with our website and employing our services, you enter into a binding agreement defined by the following terms and conditions. These terms serve as the foundation for our interaction, detailing the mutual expectations and obligations that guide our professional relationship. Your decision to utilize our services signifies your acceptance of these terms, and we encourage you to review them thoroughly.
Service Description
At Digital Support Agency, we pride ourselves on offering a wide array of digital marketing services designed to enhance your online presence and drive your business’s growth. Our expertise spans search engine optimization, social media management, content creation, email marketing campaigns, and more, tailored to meet the unique needs of your business. Our commitment to excellence is unwavering, and we strive to deliver services that not only meet but exceed your expectations.
User Obligations
To ensure the smooth delivery and effectiveness of our services, we require that you provide complete, accurate, and current information about your business and its needs. Maintaining the confidentiality of any account information and promptly updating any changes to your data is crucial. Your cooperation and timely feedback on our deliverables are essential components of our collaborative success.
Payment Terms
Compensation for our services is detailed in the individual agreements we enter into with our clients. These agreements outline the specific services to be provided, associated fees, payment schedules, and the terms related to late payments or breaches of contract. Our goal is to maintain transparency and fairness in all financial dealings to foster a trusting and long-lasting professional relationship.
Intellectual Property Rights
The intellectual property rights related to the content and materials provided through our services, including but not limited to website designs, text, graphics, and logos, remain the property of Digital Support Agency or its licensors. While we grant you a license to use these materials as part of the agreed services, this license is limited, revocable, and non-exclusive, and it must be used in accordance with these terms and any specific agreements we may have with you.
Confidentiality
Both parties recognize the importance of confidentiality for maintaining trust and protecting sensitive information. During the course of our engagement, we may exchange proprietary information, trade secrets, and other confidential data. Both Digital Support Agency and the client commit to preserving the confidentiality of such information, except as required by law or in furtherance of fulfilling the agreed-upon services.
Limitation of Liability
While we strive to deliver exceptional services, Digital Support Agency shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising from or connected to your use of our services. This limitation of liability is a fundamental element of the basis of the bargain between Digital Support Agency and you, the client.
Dispute Resolution
Should disagreements or disputes arise from these terms or related to the services provided, we firmly believe in resolving such matters through direct communication and negotiation. If resolution cannot be achieved through these means, we commit to engaging in mediation or arbitration as alternatives to litigation, to reach a fair and timely resolution.
General Provisions
These Terms and Conditions represent the entire agreement between you and Digital Support Agency regarding the use of our services. They supersede any prior agreements or understandings. The failure of the Digital Support Agency to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Conclusion
By choosing Digital Support Agency as your digital marketing partner, you acknowledge that you have read, understood, and agreed to be bound by these terms. We are excited to embark on this journey with you and look forward to achieving great success together.
